Complaints
If something went wrong — an unwanted call, misleading information, or a partner who let you down — we want to hear it.
How to raise it
Placeholder for your copy: Complaints email address, postal address and phone number, plus the hours you answer.
What happens next
We acknowledge complaints and investigate what happened, including reviewing the consent record and enquiry history attached to your details.
Placeholder for your copy: Acknowledgement and resolution timescales, escalation contact, and the ICO / relevant ombudsman details for unresolved complaints.
Stopping contact
Ask us to stop contacting you and we'll suppress your details and tell the partner your enquiry was passed to. gethomegrantfinder.com does not sell your details on for unrelated marketing.